NYC Metropolitan Transit Authority increased employee satisfaction and
productivity by adding a mobile application to their team. Employees can now get the time, duration and shift details instantly.
New York City’s MTA is the world’s largest transit system, transporting 2.5 billion people
every day via road, rail, air and water. MTA has more than 26,000 employees using
desktop-bound Unified Timekeeping System (UTS) in Oracle Forms for employee time
management.
“We have embarked on an effort to modernize our IT infrastructure. With mobile capabilites, we can empower our employees and improve customer serice."
-Carolyn OrtegaCHIEF OF ENTERPRISE APPLICATIONS NEW YORK MTA
Immediate access to Timecard using Mobile devices.
No need to use Kiosk or computers.
ROI
The life cycle of fetching the information is 3-5 sec.
Easy access to multiple concurrent users.
Challenge
Metropolitan Transit Authority was looking to increase
productivity and efficiency by providing their employees
real-time access to their Timecards from mobile devices.
Originally, in order to access timecards, scheduled
assignments, leave balances, vacation hours and other
crucial information, employees had to physically go to
kiosks or to desktop computers to log on to UTS Timecard
Viewer.
The process was cumbersome, since at times employees
had to travel specifically to their computers to get relevant
information or queue up in front of a kiosk. MTA is always
looking for innovative technologies to make their
employees’ life easier and the business processes more
efficient. In this case, MTA sought to build a mobile
interface to their UTS Oracle Forms time management
platform to improve the flow of information, reduce errors
and increase employee engagement. This would allow the
massive population of MTA employees, secure and agile
access to their HR information from anywhere at any time.
Solution
MTA found an innovative solution to its business needs using a unique, patented technology called
Auraplayer that was able to run UTS Oracle Forms system as REST service without redevelopment.
The REST API is then utilized by Ionic framework mobile app and provides multi-platform support. The
mobile app connects to the AuraPlayer Service Manager, which then connects to UTS Oracle Forms to
fetch employee information
The new employee app “MTA Insight” provides employees updated information from UTS on their
mobile devices in real-time. It was successfully tested on 40 users from Department of Buses (DOB) &
Division of Rapid Transit Operations (RTO) before it was rolled out to employees in the field. The app
is available today in the Apple Store and Google Play Store.In the future, more features will be added
as business requirement grows.
Results
26,000+ employees now have instant access to Timecard information (including assignments,
absences, pick jobs, vacation days) anytime anywhere. MTA increased employee satisfaction and
productivity. AuraPlayer ensures the mobile app and back-office application remain perfectly in sync.
Now any business information existing in UTS Oracle Forms system can be extended to mobile in a
matter of days using the same framework and bring instant agility to the legacy system.
AuraPlayer brings a new level of agility and mobility to back-office systems including Oracle Forms, EBS, PeopleSoft and JDE with low-risk, a flexible and automated solution without redevelopment.
David, our Senior Products Manager, is a highly experienced professional specializing in product definition, innovations, and development, with broad customer understanding, and skillful people management. He has over 20 years of R&D work experience, and continues to excel in his expertise. When he is not working, David enjoys spending his time as a professional tuba player joining symphony orchestras and chamber ensembles.
Elizabeth Pearl Relationship Manager
Before joining AuraPlayer, Elizabeth completed a Masters degree in Education and worked as a teacher. Elizabeth’s role as Customer Relationship Manager combines both her passion for technology and her deep desire to educate others. On a daily basis, Elizabeth takes the valuable insights she gained as a teacher and uses them to rise within the world of tech. She uses her skills of active listening, organization, preparation, and clear communication to enhance the wonderful relationships she has with both coworkers and customers.
Elizabeth is originally from the United States but currently resides in England. In her spare time, she loves exercising, spending time with her family and friends, and playing volleyball.
Nathalie Wasserman CFO & Operations Manager
Natalie is proud to be AuraPlayer’s Operations and Chief Financial Officer. She takes pride in her work, and loves being a part of the AuraPlayer family. Prior to working at AuraPlayer, Nathalie worked at various companies as an accountant. She attended the University College London (UCL), where she graduated with a Bachelor’s Degree in economics and business. She then went on to pursue a Master’s degree in Political Economies in Eastern Europe.
Gwen Edwards VP Business Development
An expert in helping businesses seize their potential and grow, Gwen is committed to take AuraPlayer to the next level. With over 30 years of experience in the high technology sector and working with Fortune 500 companies, she works as an advisor for growing businesses to help enhance their value and reach their business objectives. She’s a dynamic member of our team, leveraging her sales and marketing, and P&L experience to our current and future product suite.
Gwen also serves on a several private company boards in Silicon Valley, and is an active member of the angel investment network, Golden Seeds.
Yossi Nakash CTO & Co-Founder
A true developer, Yossi has been developing and coding in Java / J2EE, C++, .Net, and C# for over 20 years, focusing mainly on the RD side of things. Entering the Oracle World about 10 years ago, Yossi immersed himself in the world of Oracle SOA, Weblogic, EBS and EBS Mobile, as well as the Java side of things.
Prior to joining Mia to found AuraPlayer, Yossi held the role of RD team leader at RadView and was a Java developer at Motorola.