Customer Story:

NYC Metropolitan Transit Authority

ENABLES ONLINE COLLISION REPORTING
BY MOBILZING ORACLE FORMS

Company

New York City's MTA is the world's largest transit system, transporting 2.5 billion people every year via road, rail, air, and water. More than 800,000 cars pass through its bridges and tunnels every day

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Solution

MTA found a solution to its business needs with a modernization project using a unique, patented solution to run the system as a REST service from a mobilized user interface without the need to redevelop the existing production system. In a matter of days, the solution, called AuraPlayer, transformed the Oracle Forms application to seamlessly connect with Oracle's Mobile Cloud Service (MCS). Using the AuraPlayer solution, allowed MTA to enable the Forms to mobile in days without redevelopment, saving the MTA months of development cost and risk. These AuraPlayer services were “plugged-into” MCS to allow for scalability, monitoring, analytics as well as full offline sync capabilities.
The solution provides MTA the best of both worlds; an offline, robust mobile solution to report accidents in the field, and the ability to leverage their existing on-premise Oracle Forms system. The new system runs on mobile devices and allows trained inspectors to enter information from the field where the incident information is readily available, with the data flowing into the back-office Oracle system. The application supports voice recognition, converts handwriting to text, and captures pictures of the scene via the mobile devices’ camera. Transcription is no longer required and traveling back to the site, after the fact, to capture information that wasn't collected the first time was eliminated. In addition, the mobilized system can work offline, such as deep within tunnels, without disruption.

Business Benefits

Accident reporting causing delays at the crash site

Hand written reports leading to inaccurate data

Accumulated backlog of reports caused overtime costs for data entry

Streamline collision reporting process for safety, traffic and revenue implications

Challenge

The NYC Metropolitan Transit Authority was looking for a way to improve the efficiency of their collision reporting system. Historically, accidents were recorded on paper forms on location then manually entered in a desktop Oracle Forms system. This process was inefficient, time consuming, and vulnerable to human erro
The procedure was also costly, in lost paper reports and many man-hours in trying to decipher incident reports written under stressful conditions on location. MTA sought a solution that would allow them to record accidents on location, however, finding this solution was challenging due to poor connectivity in tunnels and bridges. In addition, they were not looking to enter into a lengthy, costly and risky redevelopment project of their existing Oracle Forms back-office system

ROI

Improved data accuracy & timeliness – reports entered on location

Mobilized legacy system with minimal time & risk

Enriched data gathering – including photos, voice notations

Safer for officers – less time at the scene of the accident, scene cleared in minutes not hours

Increased revenues - resulting from accurate recording of summons

Lowered operational costs – reduced overtime hours for data entry

Mobile Sales Orders

Results

The MTA saved millions of dollars by releasing the mobilized version of its existing Oracle Forms application in only a matter of months. In addition to extending the life and usefulness of the legacy application, the new mobilized application collects and reports information much faster and with greater accuracy. The organization has removed reporting backlogs, reduced incident reporting errors, and increased revenues by cutting down on the time it takes to complete the inspection and reporting process. With the AuraPlayer deployment, MTA now has a scalable digital transformation environment to support future IT development projects.

AuraPlayer brings a new level of agility and mobility to back-office systems including Oracle Forms, EBS, PeopleSoft and JDE with low-risk, a flexible and automated solution without redevelopment.

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David Buch
Senior Products Manager

David, our Senior Products Manager, is a highly experienced professional specializing in product definition, innovations, and development, with broad customer understanding, and skillful people management. He has over 20 years of R&D work experience, and continues to excel in his expertise. Before starting his career, David attended Bar-Ilan University where he studied computer science and economics. When he is not working, David enjoys spending his time as a professional tuba player joining symphony orchestras and chamber ensembles.

Elizabeth Pearl
Relationship Manager

A Relationship Manager, but a teacher by degree, Elizabeth is passionate about technology and always seeks to educate and improve the lives of others. During her years as a teacher, Elizabeth learned valuable skills that she applies to everyday life and her role at AuraPlayer: active listening, organization, preparation, and clear communication. Elizabeth is originally from the United States but currently resides in England. In her spare time, she loves exercising, spending time with her family and friends, and playing volleyball.

Nathalie Wasserman
CFO & Operations Manager

Natalie is proud to be AuraPlayer’s Operations and Chief Financial Officer. She takes pride in her work, and loves being a part of the AuraPlayer family. Prior to working at AuraPlayer, Nathalie worked at various companies as an accountant. She attended the University College London (UCL), where she graduated with a Bachelor’s Degree in economics and business. She then went on to pursue a Master’s degree in Political Economies in Eastern Europe. 

Gwen Edwards
VP Business Development

An expert in helping businesses seize their potential and grow, Gwen is committed to take AuraPlayer to the next level. With over 30 years of experience in the high technology sector and working with Fortune 500 companies, she works as an advisor for growing businesses to help enhance their value and reach their business objectives. She’s a dynamic member of our team, leveraging her sales and marketing, and P&L experience to our current and future product suite.

Gwen also serves on a several private company boards in Silicon Valley, and is an active member of the angel investment network, Golden Seeds.

Yossi Nakash
CTO & Co-Founder

A true developer, Yossi has been developing and coding in Java / J2EE, C++, .Net, and C# for over 15 years, focusing mainly on the RD side of things. Entering the Oracle World about 5 years ago, Yossi immersed himself in the world of Oracle SOA, Weblogic, ADF and ADF Mobile, as well as the Java side of things.

Prior to joining Mia to found AuraPlayer, Yossi held the role of RD team leader at RadView and was a Java developer at Motorola.