MTA Significantly Improves Its Efficiency By Mobilizing Oracle Forms

NYC Metropolitan Transit Authority reduced call center volume by adding a digital assistant to their team. Employees can now get the time, duration and shift details instantly.

MTA Significantly Improves Its Efficiency By Mobilizing Oracle Forms
Article Name
MTA Significantly Improves Its Efficiency By Mobilizing Oracle Forms
Description

NYC Metropolitan Transit Authority reduced call center volume by adding a digital assistant to their team. Employees can now get the time, duration and shift details instantly.

Author
Publisher Name
auraplayer
Publisher Logo